Privacy policy | Apartments Resort Schloss Reinharz

We are very pleased about your interest in our company. Data protection is of particularly high importance to the management of Schloss Reinharz GbR. As a rule, the use of the internet pages of Schloss Reinharz GbR is possible without providing any personal data. However, if a data subject wishes to make use of special services of our company via our website, the processing of personal data may become necessary. If the processing of personal data is required and there is no legal basis for such processing, we will generally obtain the consent of the data subject.

The processing of personal data—such as the name, address, email address, or telephone number of a data subject—is always carried out in accordance with the General Data Protection Regulation (GDPR) and with the country-specific data protection regulations applicable to Schloss Reinharz GbR. By means of this privacy policy, our company seeks to inform the public about the type, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed of the rights to which they are entitled.

As the controller responsible for processing, Schloss Reinharz GbR has implemented numerous technical and organizational measures to ensure as complete a protection as possible of the personal data processed through this website. Nevertheless, internet-based data transmissions may in principle contain security vulnerabilities, meaning that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us via alternative means—for example, by telephone.

1. Definitions

The privacy policy of Schloss Reinharz GbR is based on the terminology used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for both the public and our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

We use, inter alia, the following terms:

1.1. Personal data
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

1.2. Data subject
Data subject means any identified or identifiable natural person whose personal data is processed by the controller.

1.3. Processing
Processing means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

1.4. Restriction of processing
Restriction of processing means the marking of stored personal data with the aim of limiting its future processing.

1.5. Profiling
Profiling means any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

1.6. Pseudonymization
Pseudonymization means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

1.7. Controller or controller responsible for processing
Controller means the natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

1.8. Processor
Processor means a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

1.9. Recipient
Recipient means a natural or legal person, public authority, agency, or another body to whom personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the context of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

1.10. Third party
Third party means a natural or legal person, public authority, agency, or body other than the data subject, the controller, the processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

1.11. Consent
Consent of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes, by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.

2. Name and address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other applicable data protection laws in the Member States of the European Union, and other provisions related to data protection is:

Schloss Reinharz GbR
Thomas Helm | Kostja Künzel

Reinharz 87
06905 Bad Schmiedeberg
Germany

Phone: +49 341 35598903
E-Mail: datenschutz@schloss-reinharz.de
Website: www.schloss-reinharz.de

3. Cookies

The internet pages of Schloss Reinharz GbR use cookies. Cookies are text files that are placed and stored on a computer system via an internet browser. Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string that enables websites and servers to be assigned to the specific internet browser in which the cookie was stored. This allows the visited websites and servers to distinguish the individual browser of the data subject from other internet browsers. A particular internet browser can thus be recognized and identified via the unique cookie ID.

By using cookies, Schloss Reinharz GbR can provide users of this website with more user-friendly services that would not be possible without the placement of cookies.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. As already mentioned, cookies enable us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter their login data on every visit because this is taken over by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping cart or booking system. The online service remembers the items or data a user has selected via a cookie.

We use both technically necessary cookies that are required to operate the website and — provided the data subject has given their consent — optional cookies, for example for analytics or convenience purposes. The placement of these non-essential cookies is carried out solely on the basis of the corresponding consent of the data subject.

The data subject may at any time prevent the setting of cookies by our website via the corresponding setting of the browser used and may delete cookies that have already been set at any time. This is possible in all common browsers. If the data subject deactivates the placement of cookies in the browser used, not all functions of our website may be fully usable.

To manage consents we use the consent management tool “Borlabs Cookie” by Borlabs GmbH, Rübenkamp 32, 22305 Hamburg. Borlabs Cookie stores the settings you chose in a technically necessary cookie in order to apply them for future page visits and to activate or block all consent-dependent services according to your selection.

The processing is carried out on the basis of Art. 6(1)(c) GDPR (legal obligation to obtain verifiable consents) as well as Art. 6(1)(f) GDPR (legitimate interest in user-friendly and legally compliant management of cookie consents).

You can change or withdraw your consents at any time via the cookie settings function embedded on our website.

4. Collection of General Data and Information

The website of Schloss Reinharz GbR collects a range of general data and information each time the website is accessed by a data subject or an automated system. These general data and information are stored in the server’s log files. The data that may be collected include: (1) the types and versions of browsers used, (2) the operating system used by the accessing system, (3) the website from which an accessing system has reached our website (so-called referrer), (4) the subpages that are accessed on our website via an accessing system, (5) the date and time of access to the website, (6) an Internet Protocol (IP) address, (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to prevent threats in the event of attacks on our information technology systems.

Schloss Reinharz GbR does not draw any conclusions about the data subject when using these general data and information. These pieces of information are rather required in order to: (1) correctly deliver the content of our website, (2) optimize the content of our website as well as the advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyberattack.

These anonymized data and information are therefore evaluated by Schloss Reinharz GbR both statistically and with the aim of increasing data protection and data security in our company, ultimately ensuring an optimal level of protection for the personal data we process. The anonymized data of the server log files are stored separately from all personal data provided by a data subject.

5. Contact Possibility via the Website

The website of Schloss Reinharz GbR contains information due to legal requirements that enable rapid electronic contact with our company as well as direct communication with us, which also includes a general address of the so-called electronic mail (email address).

If a data subject contacts the controller responsible for processing via email or through a contact form, the personal data transmitted by the data subject are automatically stored. Personal data transmitted on a voluntary basis by a data subject to the controller responsible for processing are stored for the purpose of processing or contacting the data subject. There is no disclosure of this personal data to third parties.

6. Routine deletion and blocking of personal data

The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or if this has been provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the purpose of storage no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

7. Rights of the Data Subject

7.1. Right to Confirmation
Every data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether or not personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they may contact an employee of the controller at any time.

7.2. Right of Access
Every data subject whose personal data is processed has the right granted by the European legislator to obtain at any time from the controller free information about the personal data stored about them and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:

the purposes of the processing
the categories of personal data being processed
the recipients or categories of recipients to whom the personal data have been or will be disclosed, particularly recipients in third countries or international organizations
where possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria used to determine this duration
the existence of a right to rectification or erasure of personal data concerning the data subject, or to restriction of processing by the controller, or of a right to object to such processing
the existence of a right to lodge a complaint with a supervisory authority
where the personal data are not collected from the data subject: all available information as to their source
the existence of automated decision-making, including profiling, pursuant to Articles 22(1) and (4) GDPR, and at least in these cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

Furthermore, the data subject has the right to obtain information about whether personal data have been transferred to a third country or to an international organization. If such transfers have taken place, the data subject also has the right to be informed of the appropriate safeguards in connection with the transfer.

If a data subject wishes to exercise their right of access, they may contact an employee of the controller at any time. They also have the right to lodge a complaint with a data protection supervisory authority concerning the processing of their personal data.

7.3. Right to Rectification
Every data subject whose personal data is processed has the right granted by the European legislator to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to demand the completion of incomplete personal data — including by means of a supplementary declaration.

If a data subject wishes to exercise their right to rectification, they may contact an employee of the controller at any time.

7.4. Right to Erasure (“Right to be Forgotten”)
Every data subject whose personal data is processed has the right granted by the European legislator to request the controller to erase personal data concerning them without undue delay, provided that one of the following grounds applies and to the extent that processing is not required:

the personal data are no longer necessary for the purposes for which they were collected or otherwise processed
the data subject withdraws consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR and where there is no other legal basis for the processing
the data subject objects to processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to processing pursuant to Art. 21(2) GDPR
the personal data have been unlawfully processed
the erasure of personal data is required to comply with a legal obligation under Union or Member State law to which the controller is subject
the personal data have been collected in relation to the offer of information society services pursuant to Art. 8(1) GDPR

If one of the above grounds applies and a data subject wishes to request the deletion of personal data stored by Schloss Reinharz GbR, they may contact an employee of the controller at any time. The employee of Schloss Reinharz GbR will ensure that the deletion request is promptly fulfilled.

If the personal data have been made public by Schloss Reinharz GbR and our company is obliged as a controller pursuant to Art. 17(1) GDPR to delete the personal data, Schloss Reinharz GbR, taking into account available technology and implementation costs, will take reasonable measures, including technical measures, to inform other controllers who are processing the published personal data that the data subject has requested the deletion of all links to these personal data or copies or replications of these personal data, to the extent that processing is not required. The employee of Schloss Reinharz GbR will take necessary actions on a case-by-case basis.

7.5. Right to Restriction of Processing
Every data subject whose personal data is processed has the right granted by the European legislator to request restriction of processing from the controller if one of the following applies:

the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data
the processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use
the controller no longer needs the personal data for the purposes of processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims
the data subject has objected to processing pursuant to Art. 21(1) GDPR and it has not yet been determined whether the legitimate grounds of the controller override those of the data subject

If one of the above conditions applies and a data subject wishes to request the restriction of personal data stored by Schloss Reinharz GbR, they may contact an employee of the controller at any time. The employee of Schloss Reinharz GbR will ensure that the restriction of processing is implemented.

7.6. Right to Data Portability
Every data subject whose personal data is processed has the right granted by the European legislator to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used, and machine-readable format. They also have the right to transmit those data to another controller without hindrance from the controller to whom the personal data have been provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising their right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible, and provided that this does not adversely affect the rights and freedoms of others.

To exercise the right to data portability, the data subject may contact an employee of Schloss Reinharz GbR at any time.

7.7. Right to Object
Every data subject whose personal data is processed has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time to the processing of personal data concerning them which is based on Art. 6(1)(e) or (f) GDPR, including profiling based on these provisions.

Schloss Reinharz GbR will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.

Where Schloss Reinharz GbR processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning them for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to processing for direct marketing purposes, Schloss Reinharz GbR will no longer process the personal data for these purposes.

Furthermore, the data subject has the right to object, on grounds relating to their particular situation, to the processing of personal data concerning them for scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To exercise the right to object, the data subject may contact any employee of Schloss Reinharz GbR directly. The data subject is also free to exercise their objection right using automated procedures provided by technical specifications in the context of the use of information society services, notwithstanding Directive 2002/58/EC.

7.8. Automated Individual Decisions, including Profiling
Every data subject whose personal data is processed has the right granted by the European legislator not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into or performing a contract between the data subject and the controller, or (2) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.

If the decision is necessary for the conclusion or performance of a contract or is based on the data subject’s explicit consent, Schloss Reinharz GbR will implement appropriate measures to safeguard the data subject’s rights, freedoms, and legitimate interests, including at least the right to obtain human intervention from the controller, to express their point of view, and to contest the decision.

If a data subject wishes to assert rights relating to automated decisions, they may contact an employee of the controller at any time.

7.9. Right to Withdraw Consent
Every data subject whose personal data is processed has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.

If the data subject wishes to exercise the right to withdraw consent, they may contact an employee of the controller at any time.

7.10. Right to Lodge a Complaint with a Supervisory Authority
The data subject also has the right to lodge a complaint with a data protection supervisory authority pursuant to Art. 77 GDPR concerning the processing of their personal data.
The competent authority is in particular:

State Commissioner for Data Protection of Saxony-Anhalt

Leiterstraße 9

39104 Magdeburg

8. Data Protection Provisions for the Use of Facebook and Instagram (Meta Platforms)

The controller has integrated components of Meta Platforms, Inc. on this website, in particular functions of the social networks Facebook and Instagram. A social network is an internet-based meeting place that allows users to exchange opinions, experiences, and information, as well as to share media content.

The operating company of Meta Platforms is Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. For users in the EU, Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland, is responsible.

When a subpage containing Meta components is accessed, the browser is instructed to retrieve content directly from Meta servers. Meta thus becomes aware of the specific subpage visited. If the data subject is simultaneously logged into Facebook or Instagram, Meta can associate the visit with the respective account. This occurs regardless of whether the component is actively clicked.

To prevent such an association, the data subject must log out of Meta before visiting our website or use privacy tools that block tracking.

For certain processing activities (in particular the use of Meta plugins and the analysis of page visits), there exists joint responsibility pursuant to Art. 26 GDPR between us and Meta Platforms Ireland Ltd.

The corresponding agreement (“Controller Addendum”) can be accessed at the following link: https://www.facebook.com/legal/controller_addendum

Further information can be found in Meta’s privacy policy at https://www.facebook.com/about/privacy/ and https://help.instagram.com/519522125107875/.

9. Data Protection Provisions for the Use of Google Analytics (with Anonymization Function)

The controller has integrated the Google Analytics 4 (GA4) component on this website. Google Analytics 4 is a web analytics service that enables the collection, compilation, and evaluation of data regarding the behavior of visitors to websites. A web analytics service records, among other things, from which website a data subject has accessed our website (referrer), which subpages are accessed, how often, and for how long individual pages are viewed. Web analytics primarily serves to optimize a website, analyze visitor flows, and assess the cost-effectiveness of online marketing measures.

The operating company of the Google Analytics component is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.

For web analysis via GA4, personal data, including shortened IP addresses, are processed. GA4 does not store full IP addresses but anonymizes them directly as part of data processing (IP anonymization). The collected data are used by Google to generate reports on the use of our website, evaluate website activity, and provide other services related to the use of our website.

Google Analytics 4 no longer sets traditional cookies but uses so-called first-party data points, which are stored locally in the user’s browser and used for analysis. With each visit to one of our pages where GA4 is integrated, these data are automatically transmitted to Google. This includes, among other things, the (shortened) IP address, the date and time of access, the subpage accessed, and information about the use of our website. The data are processed within the EU and, where necessary, transferred to Google servers in the USA in compliance with the Standard Contractual Clauses. Google may, if necessary, share these data with third parties.

The data subject can prevent data collection by rejecting the use of analytics cookies or the GA4 data collection. To do so, they must adjust the relevant cookie settings in our consent tool or deactivate data collection via their browser. In addition, Google provides the option to disable analytics by installing the browser add-on at https://tools.google.com/dlpage/gaoptout.

This add-on notifies Google Analytics that no data regarding website usage may be transmitted to GA4. If the browser or device is reinstalled, reformatted, or deleted, the add-on must be reinstalled.

Further information and Google’s applicable data protection provisions can be found at https://www.google.de/intl/de/policies/privacy/ and https://www.google.com/analytics/terms/de.html.

Detailed information about GA4 and its functionality is provided at https://www.google.com/analytics/de.html

10. Legal Basis for Processing

Art. 6(1)(a) GDPR serves as the legal basis for our company for processing operations where we obtain consent for a specific purpose of processing. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, such as processing operations required for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6(1)(b) GDPR.

The same applies to processing operations that are necessary for the implementation of pre-contractual measures, for example in the case of inquiries about our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as compliance with tax obligations, the processing is based on Art. 6(1)© GDPR.

In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance data, or other vital information needed to be disclosed to a doctor, hospital, or other third parties. In such cases, the processing would be based on Art. 6(1)(d) GDPR.

Finally, processing operations may also be based on Art. 6(1)(f) GDPR. This legal basis applies to processing operations that are not covered by any of the aforementioned legal bases, when the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights, and freedoms of the data subject do not override these interests. Such processing operations are permitted in particular because they are explicitly mentioned by the European legislator, who considered that a legitimate interest may be assumed if the data subject is a customer of the controller (Recital 47, sentence 2 GDPR).

11. Legitimate Interests Pursued by the Controller or a Third Party

If the processing of personal data is based on Art. 6(1)(f) GDPR, our legitimate interest is the conduct of our business activities for the benefit of the well-being of all our employees and our shareholders.

12. Duration for which Personal Data will be Stored

The criterion for the duration of storage of personal data is the respective statutory retention period. Once this period has expired, the corresponding data will be routinely deleted, provided that it is no longer necessary for the performance or initiation of a contract.

13. Legal or Contractual Requirements for the Provision of Personal Data; Necessity for Contract Conclusion; Obligation of the Data Subject to Provide Personal Data; Possible Consequences of Non-Provision

We inform you that the provision of personal data is partially required by law (e.g., tax regulations) or may also arise from contractual provisions (e.g., information about the contracting party). In some cases, it may be necessary for the conclusion of a contract that a data subject provides us with personal data, which must subsequently be processed by us.

For example, the data subject is obliged to provide us with personal data when our company enters into a contract with them. Failure to provide the personal data would result in the contract with the data subject not being concluded.

Before providing personal data, the data subject must contact one of our employees. Our employee will inform the data subject on a case-by-case basis whether the provision of personal data is legally or contractually required, whether it is necessary for the conclusion of a contract, whether an obligation exists to provide the personal data, and what the consequences of not providing the personal data would be.

14. Existence of Automated Decision-Making

As a responsible company, we refrain from automated decision-making or profiling.

Version: December 2025 | V2025.2